Shipping policy
Welcome to Nova Trends. We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy below for complete details.
Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Once your order is processed, it will be delivered within 3–7 business days depending on your location.
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or high demand.
Shipping Charges
- We offer Free Shipping on most orders across India.
- Any applicable shipping charges (if any) will be clearly mentioned at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email/SMS with tracking details so you can monitor your shipment in real time.
Delivery Issues
If you face any issues such as delayed delivery or damaged products, please contact us within 48 hours of delivery.
Incorrect Address
Please ensure that your shipping address is correct at the time of placing the order. We are not responsible for delays or losses due to incorrect or incomplete addresses.